Our Guarantee – Returns
All our products are fully guaranteed. If you are not satisfied with your purchase for any reason, simply return it to us for an exchange or a full refund. Just follow the steps below.
DAMAGED GOODS
Damaged goods will be replaced or refunded (your choice). Please fill out the form at the bottom of your packing slip, tick the “damaged goods” option and indicate whether you opt for a refund, credit or exchange. Please return the goods to the point of origin or return to:
The Natural Pet Treat Company Ltd
Auckland
RETURNS
Purchased goods may be returned within 30 days of placing the order, provided they remain in their original condition. If you wish to return your order, please fill out the form at the bottom of your packing list, ticking the “return” option. Freight charges will apply on returned goods. Please return the goods to the point of origin or return to:
The Natural Pet Treat Company Ltd
Auckland
